FAQ

Do you want to return something? No problem!
  • You can return any item for a refund, within 28 days of receiving your original order.
  • We will refund the amount you paid when you purchased the item. This includes sale items but excludes postage charges
  • We try hard to accept all returns, and returns to us don't need to be in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
  • The goods are your responsibility until they reach our warehouse, so make sure it's packed up properly and can't get damaged on the way

Please email us at Info@headbeds.com.au to arrange your item being returned.

It can take up to 7 working days for your return to arrive at our warehouse and we'll send you an email to let you know once it has been received and your refund has been processed. Once your refund has been processed, depending on your card issuer, it can take up to 10 business days for the funds to show in your account.

Love Head Beds? Want to be a commercial partner?

Email us at Info@headbeds.com.au